Clinique Online Satisfaction Guarantee
If for any reason you are not satisfied with your purchase from Clinique Online you may return the unused portion for refund. We accept returns for products purchased from clinique.dk only. If you have questions or need assistance with your return, Kontakt kundeservice via telefon eller WhatsApp på +4589872260.eller du kan kontakte os via Live Chat på vores hjemmeside.
How do I Return & Exchange an item?
To return items purchased on Clinique Online, please follow these steps:
• Fill out the "Return Section" of the invoice (the invoice is enclosed in your original order) and place it inside the return package. Be sure to retain a copy of the invoice for your records.
• For your convenience, we have provided a return address label on the invoice that should be affixed to the outside of the return package.
• For your protection and to ensure prompt delivery, please send your return insured. We are not responsible for return packages that are lost in transit.
• If your order arrives damaged, please refer to Damaged Items
• Please allow 7-10 business days for return processing.
Returned items will be processed promptly, usually within 3-5 business days of receipt.An email will be sent to confirm your return or exchange request has been processed.
Unfortunately we are unable to makes exchanges. If you wish to exchange a product, please return your first order and place a second one.
If you have questions about returns and exchanges, kontakt kundeservice via telefon eller WhatsApp på +4589872260 eller du kan kontakte os via Live Chat på vores hjemmeside. or via e-mail.
I ordered/received the wrong product, should I return it?
If your online order is not as expected, kontakt kundeservice via telefon eller WhatsApp på +4589872260 eller du kan kontakte os via Live Chat på vores hjemmeside. for assistance.
My item arrived damaged. What should I do?
If you received damaged merchandise, please retain the box, packaging and all contents and kontakt kundeservice via telefon eller WhatsApp på +4589872260 eller du kan kontakte os via Live Chat på vores hjemmeside.for assistance.